An introduction to the concept of sales force management and managing the overall customer relationship. Structuring, leading and managing the sales force, as well as developing long-term relationships with profitable customers through key account selling and technology-driven processes are central themes. Prerequisite for College of Business majors and minors: Admission to the College of Business, MKTG 265 - Introduction to Professional Selling and MKTG 300 - Principles of Marketing. Prerequisite for non-College of Business majors and minors: MKTG 265 - Introduction to Professional Selling, Junior standing or instructor permission. Grade only. Offered annually.